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COMMANDS & UTILITIES
Last updated March 1, 2006
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MISCELLANEOUS

How to install 3D Pinball on Windows 98 {KB 188204}
Computer Stops Responding After You Press CTRL+ALT+DELETE {KB 195164} Win95, Win98
DSS80: Unable to Install Digital Sound System Software on a Windows ME-Based Computer {KB 272455} Win ME
MSCDEX.EXE command-line switches {KB 87165} Win95, Win98, Win ME
MSGSRV.EXE: Function of the Windows 32-Bit Message Server {KB 138708} Win95, Win98, Win ME
Contents of the MSDOS.SYS file {KB 118579} Win95, Win98
Explanation of Regsvr32 Usage & Error Messages {KB 249873} Win95, Win98, Win98 SE, Win ME, Win NT 4, Win 2000
Microsoft Fax Not Supported on Win ME {KB 258689} Win ME
SETVER.EXE Is Not Loadable in Windows ME {KB 250238}
Description of Still Image Monitor {KB 257815} Win98, Win98 SE, Win ME
SUBST Command Does Not Work in AUTOEXEC.BAT File in Win ME {KB 288997} (also applies to Win98 & Win98 SE)

BACKUP

Microsoft Backup Tool Is Not Installed by Windows ME {KB 264541} Win ME (Here’s how to install it.)

DEFRAG

Description of the Disk Defragmenter Tool {KB 186171} Win98, Win98 SE, Win ME
Disk Defragmenter Error Codes (Not an MSKB article — but a start toward the one I’d like to see from them!)
Troubleshooting Disk Defragmenter Problems (by MS-MVP Ron Badour — not an MSKB article)
List of Articles About the Disk Defragmentor Tool {KB 286263} ALL

Cannot Boot Windows ME After Defragmenting Hard Disk {KB 275003}
Defrag Error Message: ID No: DEFRAG00205 {KB 238165} Win98, Win98 SE, Win ME
Disk Defragmenter causes General Protection Fault in USER.EXE {KB 188182} Win95, Win98
Disk Defragmenter hangs after choosing disk to defragment {KB 218160} Win98, Win ME
“Drive’s Contents Have Changed: Restarting...” Message {KB 186978} Win98, Win98 SE, Win ME
Error Defragmenting Drive <X>. Windows Could Not Access... {KB 160043} Win95, Win98 (addresses Defrag errors numbered DEFRAG005 & DEFRAG006)
How to determine the programs Disk Defragmenter optimizes {KB 186020} Win98, Win ME
“Windows Cannot Defragment This Drive Now Because It Has Been Locked by a Disk Utility” {KB 286810} Win ME (With Norton Speed Disk running in the background.)
Windows Stops Responding When You Run Disk Defragmenter {KB 309460} Win95, Win98, Win98 SE, Win ME (Virus issue.)
“Your Computer Does Not Have Enough Free Memory to Defrag the Drive” {KB 229154} Win95 OSR2.x, Win98, Win98 SE, Win ME (Both ScanDisk & Defrag issue)

DISK CLEANUP

Description of the Disk Cleanup Tool {KB 186099} Win98, Win98 SE, Win ME

Cannot Start Windows After You Run Disk Cleanup {KB 188682} Win 98, Plus!98
Disk Cleanup Manager Command Line Switch {KB 255512} Win98, Win98 SE
Disk Cleanup Tool May Not Delete Temporary Files {KB 261897} Win ME
Disk Cleanup Utility Does Not Delete All Files {KB 191853} Plus!98
Free Disk Space Does Not Change After Running Disk Cleanup {KB 188112} Win98
How to Start Disk Cleanup with a Command Line {KB 181701} Win98

DR. WATSON

Description of the Dr. Watson (Drwatson.exe) Tool {KB 185837} Win98, Win ME
How to Troubleshoot Program Faults with Dr. Watson {KB 275481} Win98, Win98 SE, Win ME

A Dr. Watson Log File May Not Be Included When You Use the Windows Report Tool {KB 232669} Win98 SE
Dr. Watson Does Not Collect Program Fault Information {KB 183809} Win98
Dr. Watson Does Not Report the Program Name When a Fault Occurs {KB 186234} Win98
Dr. Watson Log File Is Not Saved When You Click OK {KB 184825} Win98
Dr. Watson Logs Not Initially Visible with Open Log File Command {KB 195705} Win98
Dr. Watson Reports “If the Taskbar Is Behaving Strangely, Try Exiting Multimedia Background Task Support Module” {KB 261815} Win ME
How to Reset the Dr. Watson Log File Counter {KB 268900} Win98, Win98 SE
The Dr. Watson Icon Is Missing From the Taskbar {KB 221068} Win98

FDISK

Cannot See Hard Disk Partitions Running FDISK in Windows {KB 139579} Win95, Win98, Win ME
FDISK /MBR rewrites the Master Boot Record {KB 69013} Win95, Win98, Win ME
FDISK.EXE Unable to Partition Drives Larger Than 512 Gigabytes {KB 280737} Win98, WIn98 SE, Win ME
How to Use FDISK & FORMAT to Partition or Repartition a Hard Disk {KB 255867} Win95, Win98, Win98 SE, Win ME, Win 2000 (A lengthy FAQ on FDisk & its practical use)
“No fixed disks present.” {KB 309459} Win95, Win98, WIn98 SE, Win ME

FINDFAST & MDM (Machine Debug Manager)

FINDFAST: Computer Slows When FindFast Is Running {KB 165970} Office 97
FINDFAST: How to Disable the Find Fast Indexer {KB 158705} Office 97
FINDFAST: Overview of FindFast Indexer {KB 166302} Office 97
FINDFAST: Performance Issues After Installing Office {KB 170610} Office 97
FINDFAST: Using MS Office 97 Find Fast Office 97

FINDFAST: How to Turn Off the Find Fast Indexer {KB 199787} Office 2000
FINDFAST: Performance Issues After Installing FindFast {KB 200306} Office 2000
MDM: Files Whose Name Begins with “fff” Appear in Windows Folder {KB 221438} Office 2000

FAST SEARCING: Hard Disk Runs Continuously After You Install Office XP {KB 282106} Office XP

HELP & SUPPORT

Blank Pages in Win ME Help & Support {KB 275651} Win ME After reading the article, click here for the Registry patch which applies the fix described in the article.
“The Initialization of the Help Center Failed...” {KB 274736} Win ME

MICROSOFT OFFICE 2000
(Click here for links to more extensive MS Office support resources.)

How to Optimize Microsoft Word 2000 {KB 239431}
Preventing the Office Clipboard Toolbar from Appearing {KB 207438} Office 2000 Click here to download a Registry patch to remove this (and one to restore it!).
Program Quits Immediately After Starting When SR-1/SR-1a Update Is Applied {KB 255503} Office 2000
Using the Office 2000 Clipboard {KB 221190}
Utility to Help Interpret Setup Log Files {KB 240784} Helpful in troubleshooting Office 2000 install problems.
Word 2000 Equivalents to WordPerfect Reveal Codes (White Paper) {KB 271478}

SCANDISK

List of Articles About the ScanDisk Tool {KB 287914} Win95, Win98, Win98 SE, Win ME
Troubleshooting ScanDisk Problems (by MS-MVP Ron Badour — not an MSKB article)

Computer Stops Responding When You Run a Thorough ScanDisk with McAfee VirusScan 5.1 Installed {KB 276443} Win98, Win98 SE, Win ME
“No fixed disks present.” {KB 309459} Win95, Win98, WIn98 SE, Win ME
“ScanDisk Cannot Check Drive...” {KB 154998} Win95, Win98
“ScanDisk Cannot Check This Drive Now Because the Disk Is Not Properly Formatted” {KB 280450} Win ME (With Norton Speed Disk running in the background.)
ScanDisk Has Restarted 10 Times Because Windows... {KB 222469} Win95, Win98, Win ME
ScanDisk Runs Even Though Windows Shut Down Correctly {KB 273017} Win98, Win ME (After reading the article, click here to download a Registry patch to effect this repair. Also, for Win ME you will need this special download link, since the article only gives the Win98 link.)
“Your Computer Does Not Have Enough Free Memory to Defrag the Drive” {KB 229154} Win95 OSR2.x, Win98, Win98 SE, Win ME (Both ScanDisk & Defrag issue)

SYSEDIT

Registry Editor or System Configuration Editor Does Not Start As Expected {KB 299967} Win98, Win98 SE (PWSteal.Trojan or APStrojan.QA Trojan)

SYSTEM FILE CHECKER (SFC) &
SYSTEM FILE PROTECTION (SFP)

System File Checker explained (hopefully in layman’s terms)
(by MS-MVP Rick Rogers — not an MSKB article)

How the System File Checker baseline is established {KB 188186} Win98
“The file was not found...” {KB 180465} Win98, Win98 SE
SFC Extracts Incorrect File Versions {KB 192832} Win98
SFC Identified that the Following File may Be Corrupted. File: EXTRAC32.EXE... {KB 264865} Win98
SFP Does Not Protect Files That Are Located in the \Vmm32 Directory {KB 267689} Win ME

SYSTEM INFORMATION TOOL (MSInfo32)

Description of Windows ME System Information Tool {KB 278449} WinME
Error Message When You Run System Information Tool: “Cannot Display Information” {KB 312491} Win98, Win98 SE (After reading the article, click here to download a batch file to make the provided fix easier. Follow the directions in the article.)

SYSTEM RESTORE

Description of the System Restore Utility in Windows ME {KB 267951}
How to Enable and Disable System Restore {KB 264887} WinME
How to Start the System Restore Tool From a Command Prompt {KB 279736} Win ME

Computer May Not Restart After Unsuccessful System Restore with Drive Overlay Software Installed {KB 274460} Win ME
Computer May Not Start Properly After You Use a System Restore Point {KB 267698} WinME (with SurfWatch installed then uninstalled)
Error Message Occurs When Attempting to Use System Restore {KB 261680} WinME
Error Message “RSTRUI has caused an error in RSTRUI.EXE” When Starting System Restore or Creating a Manual Restore Point {KB 267511} Win ME
“System Restore Cannot Run Until You Restart the Computer” {KB 274092} Win ME (If you don’t have a WININIT.INI file on your computer, run SCANREG /FIX from a Run box. There's a very good chance this will solve the problem.)
Restore Points Are Not Saved in System Restore {KB 306762} Win ME (with McAfee Safe & Sound)
System Restore Checkpoints created after 8 September 2001 do not restore your computer {KB 290700} Win ME
System Restore May Not Properly Restore Attributes to Files {KB 267160} Win ME
System Restore Points May Not Be Created for Hardware Device Driver Installations {KB 250231} Win ME
System Restore Removes Files During a Restore Procedure {KB 261716} WinME, Win XP
System Restore Shows Date of Saturday, December 30, 1899 {KB 275646} WinME (After reading the article, click here to download a Registry patch to effect this repair. This patch is safe for Win XP, too; but do a Registry backup first, in any case. )
“System Restore Was Unable to Create a Restore Point” {KB 303354} Win ME
Unable to Access the System Restore Buttons If Screen Resolution is 800x600 or Less {KB 267176} Win ME

SYSTEM.INI

Creating a New SYSTEM.INI File Without Third-Party Drivers {KB 140441} Win95, Win98
SYSTEM.INI Options (Not an MSKB article, but an excellent guide to understanding many of the options that are, or could be, included in SYSTEM.INI, cross-referenced to the MSKB.)