KNOWLEDGE BASE LINKS
WINDOWS ERROR MESSAGES
Last updated March 14, 2005
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1. For error messages of a specific type, click the button at the left for that type.
2. For error messages not in one of those specific types, consult the present page.
3. To search across all error types for error messages by the name of the file, click “Search This Site”.
4. If you can’t find your answer here, click the “MS Knowledge Base” button to search the entire MSKB.

Miscellaneous Error Messages

• How to Examine Detailed Error Messages in Windows ME {Q264938} Win ME
• Windows 98 & Windows ME Error Message Resource Center
• Windows 98 Hardware Error Messages Page
• Windows 98 Network Error Messages Page
• Windows 98 Software Error Messages Page
• Windows Media Player Error Code Page
• Windows 95/98 Operating System Error Codes Provided by Software Technology Inc.
• Windows 95/98 Operating System Error Codes A similar list provided by on the Boston College site

• <program> is not a valid Win32 application {Q218617} Win95, Win98, Win ME
• A device attached to the system is not functioning {Q218617} Win95, Win98, Win ME
• A required file KERNL32.DLL was not found {Q218617} Win95, Win98, Win ME
• “Access denied to system because of URL Filter Configuration...” {Q307588} Win98, Win98 SE, Win ME (while browsing Internet on LAN)
• An error has occurred in the script on... file://c:\windows\Web\nethood.htt {Q300423} Win ME
• Cannot Delete File: File System Error (1026) {Q208082} Win95, Win98, Win98 SE
• “Cannot find a device file that may be needed to run Windows...” {Q132008} Win95, Win98, Win98 SE
• “Cannot find the file(s) needed to start this application” {Q218617} Win95, Win98, Win ME
• “Cannot Find WINSVRC.EXE” Error Message Trying to Start a Program (.EXE) File {Q280131} Win95, Win98, Win98 SE, Win ME, Win 2000 (w32.navidad virus)
• COMCTL32.DLL file cannot start. {Q298343} Win98 (on start or restart after IE upgrade)
• Disk write error, unable to write to disk in drive C {Q192844} Win98
• Divide Errors in GDI.EXE (caused by Spool32, Rundll32, etc.) {KB 190724} Win95
  Can be caused by CPU overheating or failing, or by over-clocking. POSSIBLE RESOLUTIONS: Don’t overclock. Replace CPU if needed. Disable internal and external CPU cache.
• “Error extracting support files: Class not registered.” {Q243151} Win95, Win98, Win98 SE, Win ME
• Error Loading EXPLORER.EXE. You Must Reinstall Windows {Q306599} Win98, Win98 SE, Win ME
• Error Loading GDI.EXE. You Must Reinstall Windows {Q146904} Win95, Win98, Win ME
• Error Loading Kernel. You Must Reinstall Windows {Q146419} Win95, Win98, Win98 SE, Win ME (KERNEL32.DLL is missing or damaged)
• “Error Loading Keyboard.drv” Error Message When You Start Windows {Q305650} Win98, Win98 SE
• Error Message “Error 645” Using Dial-Up Networking {Q199780} Win95, Win98, Win98 SE, Win ME
• Error Message Occurs When Attempting to Use System Restore {Q261680} Win ME
• “Error Reading From File [Installer Error 1305]” {Q218617} Win95, Win98, Win ME
• Explorer Caused a Divide Error in Module SHELL32.DLL {KB 136475} Win95
  Can be caused by horizontal spacing for icons being set too high or set to 0; a video resolution of 640 x 480; and taskbar is placed at the left or right edge of the screen, and has been expanded to larger than the default size. RESOLUTION: Change the first two in Desktop Properties. Drag the taskbar back to top or bottom of screen.
• Explorer caused an Exception C06D007EH in module SENS.DLL {Q242191} Win95, Win98, Win98 SE (Matrix virus)
• Explorer has caused an error in BROWSEUI.DLL {Q289799} Win ME
• Explorer has caused an error in NAVSHELL.DLL {Q295746} Win ME
• HELPCTR has caused an error in MSHTML.DLL {Q269244} Win ME
• “IOS Failed to Initialize” Error Message on Boot {KB 157924} Win95
  POSSIBLE RESOLUTIONS: (1) Boot in Safe Mode or to Command Prompt, then back to Normal Mode. (2) Disable any reference to SMARTDRV.EXE in CONFIG.SYS or AUTOEXEC.BAT, then reboot normally. Issue is resolved in RMM.PDR ver. 4.00.1112 (dated 3/10/97) or later. This rare problem doesn't occur if IE 4.0 (or later?) is installed. Systems most vulnerable have only 32 MB of RAM and a large number of device drivers.
• Invalid path, not directory, or directory not empty {Q245560} Win95, Win98
• “MAGNIFY has caused an error in KERNEL32.DLL” {Q283808} Win ME
• MOVIEMK has caused an error in KERNEL32.DLL {Q269010} Win ME
• MPREXE not responding {Q178808} Win95, Win98, Win ME
• MPREXE not responding {Q234647} Win95, Win98, Win NT 4 Server, SQL Server 7
• MSGSRV32 Not Responding {Q302102} Win ME (on entering standby or hibernation after docking computer)
• MSGSRV32 Not Responding When Computer Hangs While Idle {Q169987} Win95
• MSGSRV32.EXE Stops Responding, Then the Computer Stops Responding {Q306616} Win98, Win98 SE, Win ME
• MSVCIRT.DLL file is linked to missing export MSVCRT.DLL {Q296551} Win98, Win ME (during startup or during program launch)
• “Packed File Corrupt” Error Message Installing Windows {Q218885} Win95, Win98
• RSTRUI has caused an error in RSTRUI.EXE {Q267511} Win ME (when starting System Restore or creating manual restore point)
• RUNDLL (or RUNDLL32) has performed an illegal operation and will be shut down {Q138835} Win95, Win98, Win ME
• SAVENOW executed an invalid instruction in module Unknown at address {Q302463} IE 5.x for Win98 or Win98 SE; IE 5.5 for Win ME
• “Setup failed to launch installation engine, no such interface supported.” {Q243151} Win95, Win98, Win98 SE, Win ME
• SETUPAPI.DLL is linked to missing export CFGMGR32.DLL : CM_Get_Log_Conf_Priority {Q277912} IE 5.x for Win98 or Win98 SE; IE 5.5 for Win ME
• Runtime Error 216... {Q259054} Win98, Win ME, IE 5.0 or 5.01 (SubSeven Trojan)
• RUNDLL32.EXE Has Caused an Error in COMMCTRL.DLL {Q143054} Win95
• ”The following file is missing or corrupt: COMMAND.COM. Type the name of the Command Interpreter.” {Q187641} Win98, Win ME
• The Following System Files Have Been Replaced... {Q183479} Win95, Win98, Win98 SE
• The Initialization of the Help Center Failed {Q274736} Win ME
• There Are No Spare Stack Pages {Q149083} Win95, Win98, Win98 SE
• “Unable to find SETUP.EXE” {Q218617} Win95, Win98, Win ME
• Unable to load the Dynamic Link Library: NOVELLNP.DLL {Q311180} Win95, Win98, Win98 SE, Win ME (when starting Windows, with Novell)
• VFAT Device Initialization Failed {Q139063} Win95, Win98
• While Initializing Device Shell: Cannot Find or Load a required file KRNL386.EXE {Q197685} Win98
• WININIT.EXE cannot be run from within Windows {Q299332} Win95, Win98, Win98 SE, Win ME
• WUAUCLT has caused an error in unknown {Q266065} Win ME (after Win98 upgrade to ME, if ICS is installed.)
• WUAUCLT.EXE Has Caused an Error in WUV31S.DLL {Q312477} Win ME (when browsing the Web)