KNOWLEDGE BASE LINKS
INTERNET EXPLORER &
OUTLOOK EXPRESS
Last updated September 8, 2004
Hold mouse here for list of most recent changes.
INTERNET EXPLORER: General
INTERNET EXPLORER: Error Conditions & Error Messages
- Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer {KB 249191}
IE5.0 or later
- Description of Hypertext Transport Protocol Error Messages {KB 218155}
IE 4.0 or later (discusses how 400, 403, 404, 405, 406, 408, 409, 410, 500, 501, 505 errors are handled)
- Invalid VxD Dynamic Link Call from VSDATA95(01)... {KB 291793}
Win95, Win98, Win98 SE, Win ME (while browsing, after ZoneAlarm uninstall)
- Cipher Strength Appears as 0-Bit in Internet Explorer {KB 261328}
IE 4 through 6
- Clicking “Internet Options” on the Tools Menu Returns Error Message {KB 216583}
IE 5
- Delayed Response When Editing Internet Explorer Forms & Outlook Express May Take a Long Time to Start {KB 251787}
IE 5.x for Win98
- ERROR MESSAGE: Error 501/505: Not Implemented or Not Supported {KB 811262}
Win XP; IE 6.0 SP1
- ERROR MESSAGE: Internet Explorer Cannot Download a File {KB 816868}
IE6 SP1 with: Win98 SE, Win ME, Win NT 4 SP6a, Win 2000, Win XP (Bug, hotfix available, permanent fix coming in IE6 SP2)
- ERROR MESSAGE: IEXPLORE.EXE is not a valid win32 application {KB 303395}
Win95, Win98, IE 4.x
- ERROR MESSAGE: Internet Explorer Could Not Open the Search Page {KB 219004}
IE 5
- ERROR MESSAGE: Not Accepting Cookies {KB 175662}
IE 4, 4.01, 5; IE versions for Win98
- ERROR MESSAGE: The Page Cannot Be Displayed {KB 241344}
- ERROR MESSAGE: Error Message: This Operation Has Been Cancelled Due to Restrictions in Effect on this Computer {KB 310049}
Outlook 2000 or 2002 after IE 6.0 upgrade (When clicking hyperlink in Outlook)
- Favorites Entries Lost During Internet Explorer Installation {KB 167124}
Win95
- Home Page Setting Changes Unexpectedly, or You Cannot Change Your Home Page Setting {KB 320159}
Win95, Win98, Win98 SE, Win ME, Win NT 4, Win 2000, Win XP
- Not all Web site content loads when you use IE 6 {KB 837489}
IE 6.0 (work-around is to click Refresh)
- Not Prompted to Disconnect After You Quit Internet Explorer {KB 180948}
Win95
- “Out of Memory” Error Message Starting Internet Explorer {KB 134362}
Win95
- Save Target As & Print Target Commands Are Unavailable {KB 176316}
IE 5.0 for NT4, IE 5.5, IE 6.0
- Temporary Internet Files Use More Disk Space Than Specified {KB 301057}
- “The Page Cannot Be Displayed” After Upgrade to Windows ME {KB 274498}
- Zip Files Downloaded with Internet Explorer Are Not Saved to Your Computer {KB 308090}
IE 5.5, IE 6
INTERNET EXPLORER: Printing Issues
INTERNET EXPLORER: More Frequently Asked Questions
INTERNET EXPLORER: “How To” Articles
- How to Configure Internet Explorer to Have More Than Two Download Sessions {KB 282402}
IE 5.x for Win 2000; IE 6 for Win XP
- How to create a text file of web addresses in your Favorites folder {KB 183436}
Win98, Win95+IE3/4/5, WinNT+IE3/4/5
- How to Install the Windows Desktop Update with Internet Explorer 5.x {KB 254919}
Win95, Win NT 4
- How to Manually Uninstall Internet Explorer 5 {KB 243678}
Win95
- How to Reinstall or Repair Internet Explorer & Outlook Express in Win XP {KB 318378}
IE/OE 6 Win XP (Also applies to IE/OE 6 in earlier Windows versions; see Reinstall Outlook Express 6.)
- How to Search the Internet from the Address Bar in Internet Explorer {KB 221754}
- How to Troubleshoot Java Problems in Internet Explorer {KB 168806}
- How to Uninstall Internet Explorer 5.01 {KB 246194}
Win95, Win98, Win NT 4.0
- How to Uninstall Internet Explorer 6 {KB 293907}
Win98, Win98 SE, Win ME, Win NT 4.0, Win 2000, Win XP, Win Advanced Server LE
- How to print the Favorites list in Internet Explorer 5 {KB 237954}
- How to use Kiosk Mode in Internet Explorer {KB 154780}
Win95, Win98, Win NT
INTERNET EXPLORER: Other
- Description of LOADWC.EXE in Internet Explorer {KB 176960}
Win98, Win95+IE4/5, WinNT+IE4/5
- Font Size Change Is Not Saved in Internet Explorer 5 {KB 242984}
Win95/98+IE5, Outlook 2000
- Global Language Auto-Detection Option Available in Internet Explorer {KB 202489}
IE 5.0 for Win98, 5.01 for Win98 SE
- IE5 & OE5 Performance or Hang-up Issues {KB 268113}
Problems caused by McAfee VirusScan 4.02 or 4.03
- Internet Explorer Renegotiates Secure Sockets Layer (SSL) Connection Every Two Minutes {KB 265369}
IE 5.x for Win95, Win98, Win98 SE, or Win NT 4.0
- Internet Explorer Starts When You Click a Hyperlink Even if Netscape Navigator is the Default Browser {KB 274042}
Win ME; IE 5.5 for Win98 SE or Win 2000
- Microsoft Virtual Machine Is Available Only as a Web Download {KB 299672}
IE 6.0, Win XP
- Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer {KB 303401}
IE 5.5 or 6.0
- PowerPoint: Open Presentation in Different Modes in Web Browser {KB 299824}
PowerPoint 97, 2000, 2002
- Windows 98 SE may not install IE5 {KB 239646}
OUTLOOK EXPRESS: General
OUTLOOK EXPRESS: Error Conditions & Error Messages
- ERROR MESSAGE: MSIMN.EXE Has Generated Errors & Will Be Closed by Windows {KB 258034}
Win95, Win98, OE 5.01/5.5 for Win 2000
- ERROR MESSAGE: Outlook Express could not be started because MSOE.DLL could not be loaded {KB 232480}
OE 5 for Win98
- ERROR MESSAGE: Outlook Express could not be started because MSOE.DLL could not be loaded {KB 296512}
OE 6 for Win ME
- ERROR MESSAGE: The connection to the server has failed... Error Number: 0x800CCC0E {KB 302339}
IE 5.x
- ERROR MESSAGE: The Identity Login Could Not Be Started {KB 249893}
OE 5 5, 5.01, 5.5
- Error Message if the FOLDERS.DBX File is Missing or Damaged {KB 233264}
OE 5 for Win95/98 (Error message “Message could not be sent. There is not enough Disk space.”)
- Font Cache Error (0x8007000E, 183) When You Start Outlook Express {KB 232169}
OE 5.x
- Known issues when you use S/MIME with Outlook Express {KB 833004}
OE 6
- “Message could not be retrieved.” Error Message When You Attempt to Open E-Mail {KB 303194}
OE 4 for Win95
- Messages Missing After Uninstalling Outlook Express 5 {KB 201694}
- “Outlook Express could not be started because MSOE.DLL could not be initialized” {KB 245419}
OE 4.x/5.x
- Outlook Express Does Not Start from the Mail Button in Internet Explorer {KB 277015}
Win98, Win98 SE
- Outlook Express Stops Responding and Your Pointer Appears as an Hourglass {KB 259927}
OE 5, 5.01, 5.5 for Win98
- Outlook Express Stops Responding or Does Not Start {KB 274017}
OE 5, 5.01, 5.5
- POP3 Server Information Doesn’t Change & Error Messages Appear in OE 5.5 {KB 312347}
OE 5.5; Outlook 2000 & 2002 (Error messages “Cannot log on using Secure Password authentication” or “Unable to locate the POP3 server you specified”)
- “Send To” & E-mail Links Do Not Work Using Outlook Express as Default {KB 306098}
- Spell Checker or Custom Dictionary Errors in Outlook Express {KB 178238}
- Windows ME Stops — Task Manager Cites MSIMN When You Try to Close OE {KB 297225}
(with McAfee Personal Firewall)
- You Cannot Open New Internet Explorer Window or Nothing Happens After You Click a Link {KB 281679}
IE 5.0, 5.01, 5.5, 6.0
OUTLOOK EXPRESS: “How To” Articles
- How to Backup & Restore E-mail Messages in Outlook Express 5 {KB 230208}
- How to Backup and Restore Outlook Express Blocked Senders List and Other Mail Rules {KB 276511}
OE 5.0, 5.01, 5.5
- How to Backup Outlook Express Address Book & Mail Folders {KB 188854}
(See also this site.)
- How to Back Up Your Inbox Assistant Rules in Outlook Express {KB 181084}
OE 4, 4.01, 5
- How to Change the Default Location of Mail and News Folders {KB 175037}
- How to Edit Stationery in Outlook Express Using an HTML Editor {KB 180819}
OE 4.0-5.0
-
How to Enable Spell Check in Outlook Express (by MS-MVP Bill James — not an MSKB article)
- How to Manually Uninstall Outlook Express {KB 183276}
Win95, Win98, NT 4.0
- How to Manually Uninstall and Reinstall Outlook Express on Windows ME {KB 278909}
OE 5.5 for Win ME
- How to Reinstall or Repair Internet Explorer & Outlook Express in Win XP {KB 318378}
IE/OE 6 Win XP (Also applies to IE/OE 6 in earlier Windows versions; see Reinstall Outlook Express 6.)
- How to Remove the ACCOUNTS option from the Tools Menu in OE {KB 242165}
Win95, Win98, Win98 SE, WinNT After reading the article, click here to download a Registry patch to remove the ACCOUNTS option from the TOOLS menu. Click here to download a Registry patch to restore it.
- How to Troubleshoot Invalid Page Fault Error Messages in Outlook Express {KB 275543}
OE 5.x
OUTLOOK EXPRESS: Other
ADDRESS BOOK