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SHUTDOWN & RESTART PROBLEMS
Last updated February 27, 2004
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Windows 2000

• How to Troubleshoot Shutdown Problems in Windows 2000 {KB 315409}
• Computer Hangs During Shutdown Because of Resource Conflict {KB 262575} Win 2000 (during Safe Mode shutdown with PACE InterLok software)
• How to Increase Shutdown Time For Services To Close Properly {KB 146092} Win NT 4, Win 2000 (After reading the article, click here to download a Registry patch to effect this repair.)
• How to Use the Remote Shutdown Tool to Shut Down and Restart a Computer in Win 2000 {KB 317371} Win 2000 Resource Kit (concerns SHUTDOWN.EXE)
• Remote Shut Down of Client Computer Fails {KB 322625} Win NT 4, Win 2000, Win XP

Windows XP:

• Computer Does Not Shut Down Properly if Selective Suspend Is Enabled {KB 315664} (with USB keyboard or mouse)
• Computer May Not Shut Down Properly If You Remove a SCSI Adapter While in Standby {KB 330172} Win XP SP1
• Computer May Stop Responding When You Shut Down & Use Only the 802.1x Protocol for User Authentication {KB 311787}
• “Device Not Ready” Error Message When You Try to Shut Down a Win XP Workstation Remotely {KB 816938} Win XP Pro
• Error Message When You Shut Down Computer: DEVLDR Not Responding {KB 315327}
• How to Increase Windows XP Shutdown Time So That Processes Can Quit Properly {KB 305788} Win XP (After reading the article, click here to download a Registry patch to effect this repair.)
• Remote Shut Down of Client Computer Fails {KB 322625} Win NT 4, Win 2000, Win XP
• Resources to Help Troubleshoot Shutdown Problems in Windows XP {KB 308029} Win XP
• Windows XP Restarts When You Try to Shut Down Your Computer {KB 311806}
• Windows XP Stops Responding (Hangs) During Windows Shutdown {KB 307274}
• You cannot log off, restart, or shut down your Win XP-based computer {KB 831431} Win XP (with some versions of Norton Antivirus 2003)
• You Cannot Schedule a Win XP-Based Computer to Shut Down & Restart by Using the AT Command with SHUTDOWN.EXE {KB 814761} Win XP
• You May Not Be Able to Shut Down Your Windows XP Computer {KB 320008} Win XP
• Your Computer May Not Shut Down After You Upgrade to Windows XP {KB 313290} Win XP